1. Using a web browser go to http://webmanager
  2. Press Enter
  3. Type your user name (not your email address) and current password
  4. Click the Login button
  5. Type your current password
  6. Type your new password in the New Password and Confirm boxes
  7. Be sure to follow the new password criteria
    1. Minimum length: 9
    2. Maximum length: 15
    3. Complexity should include at least 3 of the following rules:
      1. uppercase
      2. lowercase
      3. number
      4. characters (?_#%*)
  8. The password cannot contain
    1. spaces
    2. non-english characters
    3. your user name or any part of your old password
  9. Click the Change button
  10. You will be redirected to the "messages" page.  You password may take up to 5 minutes to change.  When you see the message "Synced New Password", restart your computer and sign in with your new password.