Process To Remove and Reconnect your Microsoft Account

  1. Make sure you are connected to a network, either at school or an offsite wireless connection.
  2. Log in to your computer and in the Search bar type Settings A grey and white sign with a gear AI-generated content may be incorrect. and click to open it.
  3. In settings to the left click Accounts and then Access work or schoolA screenshot of a phone AI-generated content may be incorrect.
  4. Locate your @live.siouxcityschools.com account and click the drop down arrow to the right of it and click the Disconnect A screenshot of a computer AI-generated content may be incorrect.
  5. Once it is gone restart your computer.
  6. Once logged back in, go again to the same location Settings, Accounts, Access work or school and click the Connect green button A screenshot of a computer AI-generated content may be incorrect.
  7. Enter in your school Microsoft @live.siouxcityschools.com account and password.  You will then do the MFA (multifactor authentication)
  8. Once connected and showing again, then open Outlook and/or Onedrive it should then connect.
  9. Reply to the helpdesk ticket that you have successfully re-connected so technology can update the ticket and close it.
  10. If you are still having issues, please reply to the ticket you opened.