Technology Department

Installation Instructions 2

• Multi-factor Authentication Installation
• Microsoft Exchange Mail Account on your Cell Phone

START HERE! 4

• START HERE - Using Your iPad
• START HERE - Using Your iPad (Video)
• START HERE - Using your Laptop
• Parent and Student Remote Learning Support Overview

Connecting your Device from Home 3

• Connecting Your iPad to the Internet at Home
• Connecting Your Laptop at Home to Wi-Fi
• Hot Spot - Getting Started

Where to get more help! 1

• Where to get help!

Attend/Participate in Online Class 5

• Grades TK-1 Online Classes Reference - iPad
• Grade TK-1 Teams Class Video
• Grades 2-5 Online Classes Reference - Laptop
• Grades 6-12 Online Classes Reference
• Grades 2-12 Teams Class Video

Parent Portals - Infinite Campus and Canvas 3

• Infinite Campus Parent Portal Quick Start
• Infinite Campus Parent Portal Reference
• Canvas Parent Portal Quick Start

FAQs for Students and Parents 2

• Fix Login Issues!
• Fix Login Issues! (Video)

Remote Learning Support for Teachers 1

• Teacher Teams Overview 2021 - Start Here!!!

Documentation for Teachers 7

• Create Custom Teams
• Schedule, Start and End a Teams Class (Automated or Custom)
• Create Private Channels in Class Teams
• Teacher Teams Ref - Schedule, Start and End a Private Channel Teams Class
• Create Teams Class Meeting Schedule in Canvas

See all 7 articles

FAQs for Teachers 6

• Fix Login Issues!
• Fix Login Issues! (Video)
• Student Not Admitted - Allow Bypass
• Student Not Admitted - Allow Bypass (video)
• Prevent Students from Viewing the Class Recording

See all 6 articles

Help Desk Information 2

• Help Desk Information
• High School & Middle School Student Laptop Troubleshooting Tips

EduTyping 5

• Fix students unable to access areas in EduTyping
• How to Add New Students to an EduTyping class
• How to Delete a Student in EduTyping
• How to Remove a Student From a Class
• How to Add a Student From Another Class

Savvas (formerly Pearson) 4

• Pearson Login/Setup for Elementary Science
• Pearson Realize login/setup for HS courses
• How do I get my Savvas science books linked on Clever and to make them assignments?
• Savvas setup in Canvas for Teachers

Find Classroom Software Applications 4

• Instructions to find Software Applications
• Student and Teacher logins for 3rd Party Apps
• How to install Microsoft Translator
• 3rd Party App Status Page

Lexia 2

• Fix Sound Issues in Lexia
• Lexia Resource Hub

Inventor Account 1

• Instructions to Create an Account for Inventor

ThinkCentral 2

• ThinkCentral Navigation Bar
• ThinkCentral Staff

BrainPop 1

• BrainPop Information

Clever 2

• Setting up Clever extension with the Edge browser.
• Clever Staff

Active Classroom 1

• How do I access Active Classroom?

HRW 1

• Why are my students not able to see the HRW textbook for my class?

Request for Technology Evaluation Form 1

• Request for Technology Evaluation Form

New Desk Phone 30

• Phone Procedure
• Basic Instructions for New Phone
• Phone Directory
• Voicemail Setup
• Voicemail Access

See all 30 articles

Cell Phone 2

• Instructions to set up new iPhone
• Deprecation of Basic authentication and Email on Phones

Online Verification 1

• Online Verification Process

Tech Personnel and Contact Info 2

• Technology Contacts
• Principles of Least Privilege

Facts, Figures, and Other 2

• Technology Department Overview Graphic
• Technology Strategic Plan

Microsoft Windows Accessibility 3

• Enable Windows 7 Speech Recognition
• CoWriter Videos
• Snap&Read Videos

News 2 You Classroom Use 1

• News 2 You

IEP 8

• IEP graph printing
• Use IEP website as your firefox home page
• Assistive Technology documentation on the IEP
• IEP on the iPad
• Creating a PDF of the IEP

See all 8 articles

iPad 3

• Connecting/Forgetting/Reconnecting to WiFi on iPad
• Updating IOS on the iPad
• IPad Accessibility / Guided Access

Special Education Forms 1

• Assistive Technology Request Form

DLM KITE installation directions 1

• DLM KITE Installation Directions

Closed Captioning 6

• Closed captioning using Camtasia
• Creating your own Youtube Channel
• Creating Closed Captioning Using Youtube
• Filter for Closed Captioned Videos in Safari Montage
• Searching for closed captioned videos in You Tube

See all 6 articles

ElI ALternate Assessment Website 1

• ELI Alternate Assessment Website

Alternate Assessment 0

Alternate Assessment Essential Elements Data Sheets 1

• Essential Elements Data Sheets

Infinite Campus 1

• Special Education Uploading Documents to Infinite Campus

General Information 15

• How do I sign up for a Canvas account as a parent?
• How do I reset my password as an observer?
• Canvas Parent App
• How can I use Canvas on my mobile device as an observer?
• How do I navigate a Canvas course as an observer?

See all 15 articles

Teacher Resources 53

• How do I save curriculum from old courses?
• How do import a resource from Canvas Commons into my own course?
• How do I export a Canvas course?
• How do I import a Canvas course export package?
• How do I cross-list a section in a course?

See all 53 articles

Administrator Resources 0

Responders & CPS Software 5

• Can I see my students results during a quiz?
• I tried to give a quiz but CPS disappeared and now when I try to open it, it says it is already running
• I tried to give a quiz but nothing happened
• Add a new responder to your set
• CPS Responders will not engage a quiz

Document Camera 4

• Save an annotated picture
• Use Mobi or Dual Board to write on a document placed under the document camera
• Video: Set up a document camera
• Document camera doesn't display

Mobi 3

• Mobi doesn’t work
• Mobi doesn’t show the results during a CPS quiz
• Mobi has a "dead spot" that doesn't respond when I write

Projector 8

• Don't want my image to be projected when I complete attendance or other private tasks
• Image is very dim and difficult to see
• Projected image no longer fits on my board
• Projector is making a loud whining sound
• Projector is making an annoying humming sound

See all 8 articles

Redcat Audio Enhancement 11

• Battery no longer holds a charge
• I can hear another classroom through my speaker
• If I leave the room will my students hear my conversation?
• Microphone needs to be worn at the base of the neck
• My jewelry sometimes interferes with the microphone

See all 11 articles

Dual Board & Workspace Software 9

• Dual board pens don't work
• Lock an object in Workspace
• Only the blue screen is projected onto my board or wall
• Projection on the board is too large and projects onto the wall
• Remove a stamp

See all 9 articles

Flipgrid (Video Discussion Board) 2

• Video - Download and Use Flipgrid App
• Integrating Flipgrid with Canvas LMS

Move Files to Personal Device 1

• Video - Move your files to a personal device

OneDrive 3

• V Drive Explanation Video
• Upload folders to OneDrive using Chrome Browser
• Connecting V Drive (Red X on your V: drive)

Create a HelpDesk Ticket 1

• Video - Instructions to create a HelpDesk ticket.

Desktop 7

• Desktop computer won't power on
• My mouse freezes on my computer
• Adjust the text on your screen to make it clearer
• Dell monitor will not turn on - stuck on amber light
• How to make sure your speakers are connected correctly

See all 7 articles

Laptop 10

• Connect to a projector or external monitor
• No battery detected error
• Script Error Teams Startup
• Slow or weak wireless connection
• Adjust your microphone volume level

See all 10 articles

Laptop (High School & Middle School Student) 9

• Student Laptop Troubleshooting Tips
• Password
• Move Your files from the Hard Drive, Desktop, or TSF to One Drive
• Battery Charged
• Laptop won't power up, it is plugged into power and no lights are on

See all 9 articles

Software Center 4

• Install district approved software
• Update what is Avail in Software Center
• Steps to Install Software Center
• Ways to Install Minecraft Education Edition

Scanner 1

• Scan to email

Printer 6

• How to add an IP printer to a Mac for NWAEA Staff
• Adobe Prints Wrong Paper Size and Jams Copier
• Private Print
• Install a Printer and Set it to Default
• Marco Copier Printer Service Request

See all 6 articles

Teacher Resources 22

• List of Canned Comments for Report Cards
• How to Print a Seating Chart
• IC Class roster to Excel
• I need more security rights in IC
• How to setup Campus Community

See all 22 articles

Office Staff 10

• Search Student using Student Number
• Printing Labels in Infinite Campus (CRITICAL PROCEDURE)
• Infinite Campus Issue *Clear Internet Cache Resolution*
• Infinite Campus Login Procedure
• IC Secretary Share Index

See all 10 articles

Administrator Resouces 1

• Ad Hoc Report Fields

General Information 3

• What are the URLs for Infinite Campus?
• Infinite Campus Mobile Apps
• How to clear cache in Firefox

Parent Resources 1

• Infinite Campus Parent Help Sheet

Internet Explorer 5

• Create a desktop shortcut to website
• Add a website to Favorites
• Clear Internet history/cache
• Zooming in an out of your internet browser with keyboard shortcuts
• Internet Explorer Quick Reference Guide

Mozilla Firefox 6

• Firefox Quick Reference Guide
• Install Firefox Video
• Firefox starts in a black screen
• Connection settings have been reset
• Proxy Server is Refusing Connections

See all 6 articles

Google Chrome 3

• Clear history/cache
• Enable Flash in Chrome
• Clear Cache in Chrome

Internet Safety 1

• Elementary Internet Safety

Smoothwall 5

• Smoothwall Certificate Authority
• Logging in to Smoothwall
• Spotify App Setup
• Video - Solution to Bypass Smoothwall (Internet Filter) on iPads and iPhones
• Check User (Student) SmoothWall Access

Internet Misc 2

• Set Default Web Browser
• How to Clear Cache and Cookies in Chrome, Edge, Firefox, Internet Explorer

For Proctors (Teachers) 6

• Elementary Remote ISASP Testing
• VIDEO - How to select Virtual Sessions/Virtual Students for ISASP Monitoring
• Proctors Manual
• Live ISASP Site
• Monitor & Resume Student Tests

See all 6 articles

TestNAV 3

• TestNav - ARE YOUR STUDENT'S SYSTEMS READY!
• TestNav Clipboard Error
• TestNAV "How to" Slides

For Parents 1

• Parent Guide to Access ISASP Scores

FYI 6

• Accessing the Employee Access Center ( EAC )
• What is the URL for Pinnacle SIS?
• Tynker help videos
• QuickReads Installation
• Video - Help Desk Instructions

See all 6 articles

Employee Discounts 2

• SCCSD Verizon Wireless employee discounts
• Install Office 365 on Personal Devices

Passwords 6

• Change District Password
• Teacher - find students password
• For Building Admins: View / Change Student Password
• Changing Passwords
• Video - Change District Password - Staff

See all 6 articles

Avoiding Scams 2

• Avoiding Email Scams and Protecting Your Passwords
• Phishing Video

WebManager 2

• Staff Request Leave -- Tutorial
• Approve Staff Leave -- Tutorial

Office 2016 2

• Email is not connected
• Setting your Signature in Microsoft Outlook

Office365 5

• What is Office365 and How do I Logon?
• How to use Microsoft Teams with LockDown Browser
• OneDrive through Office365
• Sending a Survey or Quiz using Microsoft Forms
• Setting your Signature in Microsoft Office 365

Wired network 0

Wireless network 4

• How to turn on and off your wireless network card on your laptop
• Slow or weak wireless connection
• Wireless Guest Internet Access
• Connect non-district laptop to district wireless

FAST 2

• No sound in FAST Testing
• MTSS Panorama Instructions

Smarter Balanced 0

ELPA21 3

• Laptop Login Instructions
• Microphone Issues
• Wireless Issues

Instructions 5

• Desktops, Laptops, iPads, Tablets, Copiers & Printers
• Classroom Technology Equipment
• Teacher moves, retirements, and resignations
• Equipment tag
• Technology equipment check-in list

Instructions 5

• Receiving textbooks with or without barcodes
• Textbook Inventory for Secondary Buildings
• Textbook Inventory for Elementary Buildings
• Video - Textbook Inventory for Secondary
• Video - Textbook Inventory for Elementary

Windows 10 14

• Add Shortcut to V Drive on the Desktop
• Steps to Update Virtual Student System if not Working at Home
• Instructions to turn off Cortana
• Search for Everything (Programs, Files, Settings, etc.) in Windows 10
• Shutdown or Restart Computer

See all 14 articles

MyConferenceTime 2

• START HERE!!! - MyConferenceTime
• Quick Reference for Administrators (Log in and navigate MyConferenceTime)