Support for Sioux City Schools

General Information 15

• How do I sign up for a Canvas account as a parent?
• How do I reset my password as an observer?
• Canvas Parent App
• How can I use Canvas on my mobile device as an observer?
• How do I navigate a Canvas course as an observer?

See all 15 articles

Teacher Resources 54

• How do I save curriculum from old courses?
• How do import a resource from Canvas Commons into my own course?
• How do I export a Canvas course?
• How do I import a Canvas course export package?
• How do I cross-list a section in a course?

See all 54 articles

Administrator Resources 0

Active Classroom 1

• How do I access Active Classroom?

BrainPop 1

• BrainPop Information

Clever 2

• Setting up Clever extension with the Edge browser.
• Clever Staff

EduTyping 5

• Fix students unable to access areas in EduTyping
• How to Add New Students to an EduTyping class
• How to Delete a Student in EduTyping
• How to Remove a Student From a Class
• How to Add a Student From Another Class

FastBridge 1

• How to correctly login to FastBridge

Find Classroom Software Applications 4

• Instructions to find Software Applications
• Student and Teacher logins for 3rd Party Apps
• How to install Microsoft Translator
• 3rd Party App Status Page

HRW 1

• Why are my students not able to see the HRW textbook for my class?

Inventor Account 1

• Instructions to Create an Account for Inventor

Lexia 2

• Fix Sound Issues in Lexia
• Lexia Resource Hub

Savvas (formerly Pearson) 4

• Pearson Login/Setup for Elementary Science
• Pearson Realize login/setup for HS courses
• How do I get my Savvas science books linked on Clever and to make them assignments?
• Savvas setup in Canvas for Teachers

ThinkCentral 2

• ThinkCentral Navigation Bar
• ThinkCentral Staff

Microsoft Windows Accessibility 2

• CoWriter Videos
• Snap&Read Videos

News 2 You Classroom Use 0

IEP 8

• IEP graph printing
• Use IEP website as your firefox home page
• Assistive Technology documentation on the IEP
• IEP on the iPad
• Creating a PDF of the IEP

See all 8 articles

iPad 3

• Connecting/Forgetting/Reconnecting to WiFi on iPad
• Updating IOS on the iPad
• IPad Accessibility / Guided Access

Special Education Forms 1

• Assistive Technology Request Form

DLM KITE installation directions 1

• DLM KITE Installation Directions

Closed Captioning 6

• Closed captioning using Camtasia
• Creating your own Youtube Channel
• Creating Closed Captioning Using Youtube
• Filter for Closed Captioned Videos in Safari Montage
• Searching for closed captioned videos in You Tube

See all 6 articles

ElI ALternate Assessment Website 1

• ELI Alternate Assessment Website

Alternate Assessment 0

Alternate Assessment Essential Elements Data Sheets 1

• Essential Elements Data Sheets

Infinite Campus 1

• Special Education Uploading Documents to Infinite Campus

Responders & CPS Software 5

• Can I see my students results during a quiz?
• I tried to give a quiz but CPS disappeared and now when I try to open it, it says it is already running
• I tried to give a quiz but nothing happened
• Add a new responder to your set
• CPS Responders will not engage a quiz

Document Camera 3

• Save an annotated picture
• Use Mobi or Dual Board to write on a document placed under the document camera
• Document camera doesn't display

Mobi 3

• Mobi doesn’t work
• Mobi doesn’t show the results during a CPS quiz
• Mobi has a "dead spot" that doesn't respond when I write

Projector 8

• Don't want my image to be projected when I complete attendance or other private tasks
• Image is very dim and difficult to see
• Projected image no longer fits on my board
• Projector is making a loud whining sound
• Projector is making an annoying humming sound

See all 8 articles

Redcat Audio Enhancement 10

• Battery no longer holds a charge
• I can hear another classroom through my speaker
• If I leave the room will my students hear my conversation?
• Microphone needs to be worn at the base of the neck
• My jewelry sometimes interferes with the microphone

See all 10 articles

Dual Board & Workspace Software 8

• Dual board pens don't work
• Lock an object in Workspace
• Only the blue screen is projected onto my board or wall
• Projection on the board is too large and projects onto the wall
• Remove a stamp

See all 8 articles

Flipgrid (Video Discussion Board) 2

• Video - Download and Use Flipgrid App
• Integrating Flipgrid with Canvas LMS

Move Files to Personal Device 2

• Video - Move your files to a personal device
• Moving your documents to another personal device

OneDrive 0

Create a HelpDesk Ticket 1

• Video - Instructions to create a HelpDesk ticket.

Desktop 2

• Desktop computer won't power on
• Computer Mouse Freezes

Laptop 5

• Connect to a projector or external monitor
• HP Laptop's Touchpad Doesn't Work
• Script Error Teams Startup
• HP Laptop Touchpad Adjustment
• Refresh Group Policies

Software Center 4

• Install district approved software
• Update what is Avail in Software Center
• Steps to Install Software Center
• Ways to Install Minecraft Education Edition

Scanner 1

• Scan to email

Printer 6

• Add an IP printer to a Mac for NWAEA Staff
• Adobe Prints Wrong Paper Size and Jams Copier
• Private Print
• Install a Printer and Set it to Default
• Marco Copier Printer Service Request

See all 6 articles

Teacher Resources 20

• List of Canned Comments for Report Cards
• How to Print a Seating Chart
• IC Class roster to Excel
• I need more security rights in IC
• How to setup Campus Community

See all 20 articles

Office Staff 8

• Student Reporting in Iowa (SRI) 2022-2023
• Search Student using Student Number
• Printing Labels in Infinite Campus (CRITICAL PROCEDURE)
• Log In to Infinite Campus and Create a Shortcut on the Desktop
• Report Cards how the office runs the report cards for Elementary students

See all 8 articles

Administrator Resouces 1

• Ad Hoc Report Fields

General Information 2

• What are the URLs for Infinite Campus?
• Infinite Campus Mobile Apps

Parent Resources 1

• Infinite Campus mobile app

Request for Technology Evaluation Form 1

• Request for Technology Evaluation Form

Chrome and Firefox 3

• Firefox - Clear Browser Cache and Cookies
• Chrome - Clear Browser Cache and Cookies
• Set Default Web Browser

Linewize 1

• Requesting access to a blocked site

For Proctors (Teachers) 4

• Proctors Manual
• Live ISASP Site
• Monitor & Resume Student Tests
• TestNav - ARE YOUR STUDENT'S SYSTEMS READY!

TestNAV 3

• TestNav - ARE YOUR STUDENT'S SYSTEMS READY!
• TestNav Clipboard Error
• TestNAV "How to" Slides

For Parents 1

• Parent Guide to Access ISASP Scores

Microsoft 365 2

• Office 365 Saving and File Access
• What is Microsoft 365 and how do I logon

Outlook 3

• Setting your Signature in Microsoft Office 365
• Microsoft Exchange Mail Account on your Cell Phone
• Setting your signature in the Outlook desktop app

Forms 1

• Sending a Survey or Quiz using Microsoft Forms

OneDrive 2

• Save and Find a Word Document in Office365 OneDrive
• OneDrive desktop app

Teams 1

• How to use Microsoft Teams with LockDown Browser

FYI 5

• Accessing the Employee Access Center ( EAC )
• Tynker help videos
• QuickReads Installation
• Video - Help Desk Instructions
• Calendly Quick Reference

Employee Discounts 2

• SCCSD Verizon Wireless employee discounts
• Install Office 365 on Personal Devices

Passwords 3

• Staff - Change Your District Password in Webmanager
• Teacher - Lookup Student Password in Webmanager
• Building Admin - Lookup or Change Student Password in Webmanager

Avoiding Scams 2

• Avoiding Email Scams and Protecting Your Passwords
• Phishing Video

WebManager 2

• Approve Staff Leave -- Tutorial
• Request Leave - Webmanager

Installation Instructions 2

• Multi-factor Authentication Installation
• Adding an authentication method

MyConferenceTime 6

• START HERE!!! - MyConferenceTime
• Quick Reference for Administrators (Log in and navigate MyConferenceTime)
• Signing Up a Student for a Conference
• Remove Student and Open Up Time Slot
• My ConferenceTime Logging In and Blocking Time Slots

See all 6 articles

Wireless network 2

• Connect to Wireless Network
• Access to VISITOR wifi

Outlook 2

• How to Fix Outlook from Offline Mode
• Setting your Signature in Microsoft Outlook

Desk Phone 29

• Basic Guidelines for Bomb Threat
• Basic Instructions for Desk Phone
• Cisco Call Handling
• Cisco CP-7821 Desk Phone User Guide
• Cisco CP-8811 Desk Phone User Guide

See all 29 articles

Cell Phone 4

• Deprecation of Basic authentication and Email on Phones
• iPhone Setup Instructions for New Staff
• iPhone Replacement Instructions
• Backup iPhone to iTunes

START HERE! 4

• START HERE - Using Your iPad
• START HERE - Using Your iPad (Video)
• START HERE - Using your Laptop
• Parent and Student Remote Learning Support Overview

Connecting your Device from Home 3

• Connecting Your iPad to the Internet at Home
• Connecting Your Laptop at Home to Wi-Fi
• Hot Spot - Getting Started

Where to get more help! 1

• Where to get help!

Attend/Participate in Online Class 5

• Grades TK-1 Online Classes Reference - iPad
• Grade TK-1 Teams Class Video
• Grades 2-5 Online Classes Reference - Laptop
• Grades 6-12 Online Classes Reference
• Grades 2-12 Teams Class Video

Parent Portals - Infinite Campus and Canvas 3

• Infinite Campus Parent Portal Quick Start
• Infinite Campus Parent Portal Reference
• Canvas Parent Portal Quick Start

FAQs for Students and Parents 2

• Fix Login Issues!
• Fix Login Issues! (Video)

Remote Learning Support for Teachers 1

• Teacher Teams Overview 2021 - Start Here!!!

Documentation for Teachers 7

• Create Custom Teams
• Schedule, Start and End a Teams Class (Automated or Custom)
• Create Private Channels in Class Teams
• Teacher Teams Ref - Schedule, Start and End a Private Channel Teams Class
• Create Teams Class Meeting Schedule in Canvas

See all 7 articles

FAQs for Teachers 6

• Fix Login Issues!
• Fix Login Issues! (Video)
• Student Not Admitted - Allow Bypass
• Student Not Admitted - Allow Bypass (video)
• Prevent Students from Viewing the Class Recording

See all 6 articles

Instructions 4

• Laptop Troubleshooting Tips
• Change District Password
• Move Your Files from the Desktop and/or Hard Drive to Office 365 One Drive
• Wireless Connected - No Internet

Tech Personnel and Contact Info 2

• Technology Contacts
• Principles of Least Privilege

Facts, Figures, and Other 2

• Technology Department Overview Graphic
• Technology Strategic Plan

FAST 2

• No sound in FAST Testing
• MTSS Panorama Instructions

ELPA21 3

• Laptop Login Instructions
• Microphone Issues
• Wireless Issues

Instructions 1

• Preparation for Summer Break

Teams 2

• Change Login Name in Teams
• Teams Rooms

Instructions 4

• Receiving textbooks with or without barcodes
• Teacher Textbook Inventory
• Video - Textbook Inventory for Secondary
• Video - Textbook Inventory for Elementary

Instructions 17

• Add a Shortcut to a Program on the Desktop
• Add a Shortcut to a Program on the Start Menu
• Add a Shortcut to a Program on the Taskbar
• Adjust Headphone and Microphone Volume Level
• Adjust the Text on Your Screen to Make it Clearer

See all 17 articles