Technology Department
Welcome
Login
Sign up
Home
Solutions
Updates
How can we help you today?
Enter your search term here...
Search
New support ticket
Check ticket status
Knowledge base
Remote Learning Technology
Remote Learning Support for Students and Parents
3
Parent and Student Remote Learning Support Overview
START HERE - Using your Laptop
START HERE - Using Your iPad
Remote Learning Support for Teachers
1
Teacher Teams Overview - Start here!!!
Documentation for Students and Parents
12
Connecting Your iPad to the Internet at Home
Parent Student iPad Startup Video
Parent Student iPad Teams Class Meeting Video
Connecting Your Laptop at Home to Wi-Fi
Parent Student Laptop Teams Class Meeting Video
See all 12 articles
Documentation for Teachers
7
Create Custom Teams
Schedule, Start and End a Teams Class (Automated or Custom)
Create Private Channels in Class Teams
Teacher Teams Ref - Schedule, Start and End a Private Channel Teams Class
Create Teams Class Meeting Schedule in Canvas
See all 7 articles
FAQs for Students and Parents
2
Fix Login Issues!
Fix Login Issues! (Video)
FAQs for Teachers
4
Fix Login Issues!
Fix Login Issues! (Video)
Student Not Admitted - Allow Bypass
Student Not Admitted - Allow Bypass (video)
Students
Help Desk Information
2
Help Desk Information
High School & Middle School Student Laptop Troubleshooting Tips
Classroom Software
EduTyping
5
Fix students unable to access areas in EduTyping
How to Add New Students to an EduTyping class
How to Delete a Student in EduTyping
How to Remove a Student From a Class
How to Add a Student From Another Class
Savvas (formerly Pearson)
3
Pearson Login/Setup for Elementary Science
Pearson Realize login/setup for HS courses
How do I get my Savvas science books linked on Clever and to make them assignments?
Find Classroom Software Applications
4
Instructions to find Software Applications
Student and Teacher logins for 3rd Party Apps
How to install Microsoft Translator
3rd Party App Status Page
Lexia
2
Fix Sound Issues in Lexia
Lexia Resource Hub
Inventor Account
1
Instructions to Create an Account for Inventor
ThinkCentral
2
ThinkCentral Navigation Bar
ThinkCentral Staff
BrainPop
1
BrainPop Information
Clever
2
Setting up Clever extension with the Edge browser.
Clever Staff
Active Classroom
1
How do I access Active Classroom?
HRW
1
Why are my students not able to see the HRW textbook for my class?
Instructional Technology Acquisition
Request for Technology Evaluation Form
1
Request for Technology Evaluation Form
Phone
New Desk Phone
30
Phone Procedure
Basic Instructions for New Phone
Phone Directory
Voicemail Setup
Voicemail Access
See all 30 articles
Cell Phone
1
Instructions to set up new iPhone
Online Verification
Online Verification
1
Online Verification Process
Technology Department General Information
Tech Personnel and Contact Info
1
Technology Contacts
Facts, Figures, and Other
2
Technology Department Overview Graphic
Technology Strategic Plan
Assistive Technology
Microsoft Windows Accessibility
3
Enable Windows 7 Speech Recognition
CoWriter Videos
Snap&Read Videos
Kurzweil 3000
6
Kurzweil 3000 Study Skills Video
Kurzweil Installation Directions
Kurzweil Translator
Kurzweil Writing Directions
Kurzweil access to canvas
See all 6 articles
News 2 You Classroom Use
1
News 2 You
IEP
8
IEP graph printing
Use IEP website as your firefox home page
Assistive Technology documentation on the IEP
IEP on the iPad
Creating a PDF of the IEP
See all 8 articles
iPad
3
Connecting/Forgetting/Reconnecting to WiFi on iPad
Updating IOS on the iPad
IPad Accessibility / Guided Access
Special Education Forms
1
Assistive Technology Request Form
DLM KITE installation directions
1
DLM KITE Installation Directions
Closed Captioning
6
Closed captioning using Camtasia
Creating your own Youtube Channel
Creating Closed Captioning Using Youtube
Filter for Closed Captioned Videos in Safari Montage
Searching for closed captioned videos in You Tube
See all 6 articles
ElI ALternate Assessment Website
1
ELI Alternate Assessment Website
Alternate Assessment
0
Alternate Assessment Essential Elements Data Sheets
1
Essential Elements Data Sheets
Infinite Campus
1
Special Education Uploading Documents to Infinite Campus
Canvas
General Information
15
How do I sign up for a Canvas account as a parent?
How do I reset my password as an observer?
Canvas Parent App
How can I use Canvas on my mobile device as an observer?
How do I navigate a Canvas course as an observer?
See all 15 articles
Teacher Resources
52
How do I save curriculum from old courses?
How do import a resource from Canvas Commons into my own course?
How do I export a Canvas course?
How do I import a Canvas course export package?
How do I cross-list a section in a course?
See all 52 articles
Administrator Resources
0
Classroom Technology Tools
Responders & CPS Software
5
Can I see my students results during a quiz?
I tried to give a quiz but CPS disappeared and now when I try to open it, it says it is already running
I tried to give a quiz but nothing happened
Add a new responder to your set
CPS Responders will not engage a quiz
Document Camera
5
Save an annotated picture
Use Mobi or Dual Board to write on a document placed under the document camera
Video: Set up a document camera
Document camera doesn't display
Plugging in the HDMI Document Camera Aver Media
Mobi
3
Mobi doesn’t work
Mobi doesn’t show the results during a CPS quiz
Mobi has a "dead spot" that doesn't respond when I write
Projector
7
Don't want my image to be projected when I complete attendance or other private tasks
Image is very dim and difficult to see
Projected image no longer fits on my board
Projector is making a loud whining sound
Projector is making an annoying humming sound
See all 7 articles
Redcat Audio Enhancement
11
Battery no longer holds a charge
I can hear another classroom through my speaker
If I leave the room will my students hear my conversation?
Microphone needs to be worn at the base of the neck
My jewelry sometimes interferes with the microphone
See all 11 articles
Dual Board & Workspace Software
9
Dual board pens don't work
Lock an object in Workspace
Only the blue screen is projected onto my board or wall
Projection on the board is too large and projects onto the wall
Remove a stamp
See all 9 articles
Flipgrid (Video Discussion Board)
2
Video - Download and Use Flipgrid App
Integrating Flipgrid with Canvas LMS
Computer
Move Files to Personal Device
1
Video - Move your files to a personal device
OneDrive
3
V Drive Explanation Video
Upload folders to OneDrive using Chrome Browser
Connecting V Drive (Red X on your V: drive)
Create a HelpDesk Ticket
1
Video - Instructions to create a HelpDesk ticket.
Desktop
7
Desktop computer won't power on
My mouse freezes on my computer
Adjust the text on your screen to make it clearer
Dell monitor will not turn on - stuck on amber light
How to make sure your speakers are connected correctly
See all 7 articles
Laptop
10
Connect to a projector or external monitor
No battery detected error
Script Error Teams Startup
Slow or weak wireless connection
Adjust your microphone volume level
See all 10 articles
Laptop (High School & Middle School Student)
9
Student Laptop Troubleshooting Tips
Password
Move Your files from the Hard Drive, Desktop, or TSF to One Drive
Battery Charged
Laptop won't power up, it is plugged into power and no lights are on
See all 9 articles
Software Center
4
Install district approved software
Update what is Avail in Software Center
Steps to Install Software Center
Ways to Install Minecraft Education Edition
Copier, Printer, Scanner
Scanner
1
Scan to email
Printer
24
Private Print
Bryant - Install a Printer and Set as Default
Clark - Install a Printer and Set to Default
EHS - Install a Printer and Set to Default
EMS - Install a Printer and Set to Default
See all 24 articles
Infinite Campus
Teacher Resources
21
List of Canned Comments for Report Cards
How to Print a Seating Chart
IC Class roster to Excel
I need more security rights in IC
How to setup Campus Community
See all 21 articles
Office Staff
10
Search Student using Student Number
Printing Labels in Infinite Campus (CRITICAL PROCEDURE)
Infinite Campus Issue *Clear Internet Cache Resolution*
Infinite Campus Login Procedure
IC Secretary Share Index
See all 10 articles
Administrator Resouces
1
Ad Hoc Report Fields
General Information
3
What are the URLs for Infinite Campus?
Infinite Campus Mobile Apps
How to clear cache in Firefox
Parent Resources
1
Infinite Campus Parent Help Sheet
Internet
Internet Explorer
5
Create a desktop shortcut to website
Add a website to Favorites
Clear Internet history/cache
Zooming in an out of your internet browser with keyboard shortcuts
Internet Explorer Quick Reference Guide
Mozilla Firefox
6
Firefox Quick Reference Guide
Install Firefox Video
Firefox starts in a black screen
Connection settings have been reset
Proxy Server is Refusing Connections
See all 6 articles
Google Chrome
3
Clear history/cache
Enable Flash in Chrome
Clear Cache in Chrome
Internet Safety
1
Elementary Internet Safety
Smoothwall
5
Smoothwall Certificate Authority
Logging in to Smoothwall
Spotify App Setup
Video - Solution to Bypass Smoothwall (Internet Filter) on iPads and iPhones
Check User (Student) SmoothWall Access
Internet Misc
2
Set Default Web Browser
How to Clear Cache and Cookies in Chrome, Edge, Firefox, Internet Explorer
Miscellaneous
FYI
5
Employee Access Center ( EAC ) - at home
What is the URL for Pinnacle SIS?
Tynker help videos
QuickReads Installation
Video - Help Desk Instructions
Employee Discounts
2
SCCSD Verizon Wireless employee discounts
Install Office 365 on Personal Devices
Passwords
6
Change District Password
Teacher - find students password
For Building Admins: View / Change Student Password
Changing Passwords
Video - Change District Password - Staff
See all 6 articles
Avoiding Scams
2
Avoiding Email Scams and Protecting Your Passwords
Phishing Video
WebManager
2
Staff Request Leave -- Tutorial
Approve Staff Leave -- Tutorial
Microsoft Office (Outlook Email, Word, Excel, Lync, etc.)
Office 2016
2
Email is not connected
Setting your Signature in Microsoft Outlook
Office365
5
What is Office365 and How do I Logon?
How to use Microsoft Teams with LockDown Browser
OneDrive through Office365
Sending a Survey or Quiz using Microsoft Forms
Setting your Signature in Microsoft Office 365
Network
Wired network
0
Wireless network
4
How to turn on and off your wireless network card on your laptop
Slow or weak wireless connection
Wireless Guest Internet Access
Connect non-district laptop to district wireless
Online Assessments
FAST
2
No sound in FAST Testing
MTSS Panorama Instructions
Smarter Balanced
0
ELPA21
3
Laptop Login Instructions
Microphone Issues
Wireless Issues
Prepare for Summer Break
Instructions
5
Desktops, Laptops, iPads, Tablets, Copiers & Printers
Classroom Technology Equipment
Teacher moves, retirements, and resignations
Equipment tag
Technology equipment check-in list
Textbooks
Instructions
5
Receiving textbooks with or without barcodes
Textbook Inventory for Secondary Buildings
Textbook Inventory for Elementary Buildings
Video - Textbook Inventory for Secondary
Video - Textbook Inventory for Elementary
Windows
Windows 10
14
Add a Printer
Add Shortcut to the Desktop
Steps to Update Virtual Student System if not Working at Home
Add Shortcuts to the Taskbar
Add Shortcut to V Drive on the Desktop
See all 14 articles