Freshdesk provides rich data that I think is worth sharing. If you ever wondered what kinds of issues the technology department addresses take a look at the charts below. In the first three months of school we resolved 4,409 trouble tickets! Our call response times and resolution times continue to improve and I encourage everyone to continue entering in tickets when you have issues.
NHS Help Desk
Freshdesk provides rich data that I think is worth sharing. If you ever wondered what kinds of issues the technology department addresses take a look at the charts below. In the first three months of school we resolved 4,409 trouble tickets! Our call response times and resolution times continue to improve and I encourage everyone to continue entering in tickets when you have issues.