Redcat Audio Enhancement

Battery no longer holds a charge
Create a help desk ticket.  A battery will be sent to you.
Mon, 23 May, 2022 at 3:01 PM
I can hear another classroom through my speaker
Your speaker is connecting to the other teacher’s microphone either through an open doorway or a glass window. Remember, if you can see the speaker, it...
Mon, 23 May, 2022 at 3:05 PM
If I leave the room will my students hear my conversation?
As long as you are out of the line of sight for the speaker, your voice will not be amplified over the system. To be safe, it is best to turn off the mi...
Mon, 23 May, 2022 at 3:08 PM
Microphone needs to be worn at the base of the neck
The Microphone needs to be worn at the base of the neck. It shouldn’t hang down on your chest.
Mon, 23 May, 2022 at 3:10 PM
My jewelry sometimes interferes with the microphone
Some stick the “soft” part of Velcro along the back side of the microphone to keep it from clanging.
Mon, 23 May, 2022 at 3:14 PM
Sound occasionally cuts out
Make sure nothing is blocking the two infrared sensors on each side of the speaker. Also make sure there is always a “direct line of sight” between you...
Mon, 23 May, 2022 at 3:16 PM
Speaker suddenly quit working
Sometimes dust builds up. Turn the volume to both channels down.   On the back of the speaker is a small door with black equalizer buttons. Individu...
Mon, 23 May, 2022 at 3:38 PM
Student has an assistive listening device
If you have a student with an Assistive Listening Device you should use the ALD output jack to connect the student ALD microphone. Please consult your ...
Mon, 23 May, 2022 at 3:41 PM
You should not be able to hear your voice
If you do, it is TOO LOUD and can actually have an adverse effect on learning. This is not a voice amplification system; it is a voice equalization sys...
Wed, 25 May, 2022 at 1:23 PM
Equilizer fix
If your audio enhancement speaker suddenly quits working, and you are certain the microphones are charged, here is something to try. (It sounds reall...
Mon, 23 May, 2022 at 3:31 PM